Need to Make a Return?
Proudly Made with the Finest Quality Materials.
Our Return Policy
If for any reason you’re not completely happy with an item, please let us know and we will gladly replace it, or refund your payment. You are responsible for the cost of return shipping, but we will send you a replacement for no additional shipping charge.
To return an item, all you have to do is follow the instructions below:
- Items must be returned within 30 days of receipt of your purchase.
- Items that have been laundered or altered in any way cannot be accepted.
- Items must be completely free of any pet hair.
- Items must be free of any fragrance.
- Items must be returned in original packaging and in the same order they were received or will be subject to 15% restocking fee.
Please be sure to double check that the garment meets these requirements prior to returning them. If we are unable to qualify the return, it will be up to you to provide additional shipping to return the item or it will be discarded.
Any FREE item from Black Friday deals will be deducted (cost of free item) from amount of merchandise returned, if dropping below deal marker (i.e. $75, $125, $150 & $200). 20% OFF Code will then be deemed invalid if return drops purchase amount below $200.
All “Flash Sale” items are final sale. If any “Flash Sale” item is sent back to the return address, the customer is responsible for the return postage back to their original shipping address.
To expedite the returns process please include the order number and clear instructions as to what you would like returned or exchanged. We won’t cross reference returns to emails sent. Thank you for understanding.
Returns can be sent to:
3427 T St.
Washougal, WA 98671
Please include a note specifying what you would like to exchange your item for so we can avoid any mistakes.
When the returned item is received, the value of your returned item will be credited back as soon as our Returns Department has completed processing your return (usually within 3 business days).
If you received free shipping with your original purchase and request a partial refund, you will be charged the amount of the original order’s shipping cost if the total refund drops below our $150.00 free shipping policy.
When the returned item is received, we immediately process a new order for your exchange and ship it to you with no additional shipping charge.
For questions or assistance with your return, please e-mail firstname.lastname@example.org