We strive to ship orders within 1-2 business days of receiving your order and are 100% committed to ensuring your complete satisfaction with your order experience.
Delivery Time - Domestic
Typically, your package should reach you within 2-9 days of placing an order.
Unless you have paid for Priority Express Shipping, the Standard Shipping that Feed Me Fight Me offers on all US orders can be shipped using USPS, which is not a guaranteed service, but estimated at 2-7 days depending on how far away from Washington you are. We also ship with FedEx.
As mentioned above, we do offer Priority Express Shipping options. Please remember that those estimations are not including the processing time, which is usually 24-48 hours (Monday through Friday, excluding US Holidays). However, those shipping times can be affected by weather and are a general guide. Once the package has left our facility, we do not have any control over the arrival time.
Delivery Time - International
As with all Carriers, the responsibility of customs clearance fees, duties and taxes are with the customer, unless otherwise stated.
Internationally, this depends on multiple factors such as destination, carrier and selected service. Our normal handling time for each order is about 24-48 hours, Monday through Friday, excluding US Holidays. With any shipping service, domestic or international, weather can cause delays in shipping. This type of delay due to the carrier and not Feed Me Fight Me. Once we send out your package, we have no control over delivery.
FedEx is a great option for most parts of the world. In most cases it is around 3-5 days for delivery. Please note that you will still be responsible for any import taxes and duties.
USPS is least expensive but not as secure as Fedex or DHL. Priority international shipping is estimated to arrive within 8-10 days to customs and then you have clearance time and delivery within the country, which takes additional time.
DHL is fast and secure. To Canada it is 2-3 days and competitive with USPS. For the rest of the world it is still very fast, but is not as cost effective as FedEx.
We try to help when delays in delivery happen, but we cannot issue a refund on any portion of shipping unless the carrier approves a refund on shipping charges paid on our end.
All packages ship to the address that was entered on feedmefightme.com. This is the address customers save as their shipping to location when the account is set-up. Please note that if you use PayPal to pay, we do not use the address that you save/use in PayPal to ship your order(s). Our fulfillment team does its best to adapt order changes when requested well ahead of the start of the following business day; however we are unable to guarantee that updates will be made prior to shipping. You may send us an email; however this does not mean that changes can or will be made. We encourage you to double check your order before hitting submit and to update your account to avoid any processing delays.
Refused or undeliverable orders that are returned to our facility will be processed like a standard return; this means all shipping costs, including return freight charges and any return-to-sender fees assessed by the shipping carrier, will be deducted from the product refund. Keep in mind that international orders which have been refused by the receiver or deemed undeliverable by the shipping carrier may be subject to duties, taxes, customs charges or brokerage fees on the return shipment. Feed Me Fight Me reserves the right to deduct these additional costs, in addition to all freight charges, from the product refund. If you would like to return an item it is recommended that all shipments be accepted and then sent back following our standard return process. Refusing a package has the potential to have it refused, cause delays in return shipping as well as incur additional shipping charges.
**Feed Me Fight Me is not able to identify how long any order will take to arrive once it reaches customs in your specific country.